Shipping & Delivery Policy

1. Order Processing & Lead Time

Because DAQIDA operates a direct manufacturing facility, our delivery timeline consists of two parts: production time and shipping time.

  • Standard Products / Sample Orders: Samples or in-stock items are typically processed and dispatched within 3 to 7 business days.

Custom OEM/ODM Orders: For mass production orders requiring custom injection molding, tooling, or private labeling, the production lead time ranges from 15 to 30 business days, depending on order volume and complexity. You will receive an estimated production schedule upon order confirmation.DAQIDA factory finished goods warehouse ready for shipmentDAQIDA factory finished goods warehouse ready for shipment

 2. Shipping Methods & Global Delivery

We partner with reliable international logistics providers to ensure your goods are delivered safely and efficiently worldwide.

  • Express Shipping (Air): Ideal for samples, urgent replacements, or lightweight parcels. Delivered via DHL, FedEx, UPS, or TNT (approx. 3–7 business days).

  • Air Freight: Suitable for medium-volume orders requiring a balance between speed and cost (approx. 7–12 business days to major airports).

  • Sea Freight (FCL / LCL): The most cost-effective solution for bulk orders and heavy cargo. Shipped from major ports in China to global destinations (approx. 25–45 days depending on the destination region).

3. Shipping Terms (Incoterms 2020)

To accommodate different procurement needs, DAQIDA supports flexible international shipping terms:

  • FOB (Free On Board): We handle production, packaging, export customs clearance, and delivery to the designated port in China. The buyer is responsible for ocean/air freight and insurance.

  • EXW (Ex Works): Buyers can arrange their own freight forwarder to pick up goods directly from our factory in Yiwu, China.

  • DDP / CIF (Upon Request): Available for select regions and key clients. Please contact our sales team to negotiate door-to-door shipping solutions.

4. Tracking & Order Status

  • Once your order is dispatched, our logistics team will provide you with the tracking number (Waybill/Bill of Lading) via email.

  • You can track your shipment status in real-time through the carrier’s official website or by reaching out to your dedicated DAQIDA project manager.

 5. Customs, Duties & Taxes

  • Import duties, taxes, and customs clearance fees (if applicable) are not included in the product price or shipping cost.

  • These charges are the sole responsibility of the buyer. We recommend checking with your local customs office prior to placing a bulk order to understand potential import