Frequently Asked Questions & Support
Directly supplied by source oem plastics injection molding factory, supporting global bulk supply, OEM & ODM and custom‑made product services.
đź“‹ General & Factory FAQs
Q1
Are you a manufacturer or a trading company?
We are a direct source manufacturer based in Yiwu, China, operating a 5,000+ sqm factory with in‑house mold development and over 30 precision injection molding machines.
Q2
What is your minimum order quantity?
For ready‑made stock items, our MOQ starts at 100 units. For custom oem and ODM projects including oem label printing, color modification or new mold development, the minimum order starts at 1000 units. Requirements may change based on project details.
Q3
Can I request samples before placing a bulk order?
Yes, sample requests are supported for product evaluation. Pre‑production samples are always arranged for confirmation prior to mass production.
Q4
What is your production capacity and lead time?
With 30+ injection machines, our stable capacity ensures high‑volume supply. Standard lead times range from 15 to 30 days depending on order volume.
🛡️ Quality, Compliance & Inquiry
Q5
How do you control and guarantee product quality?
Quality is strictly managed from raw materials to final assembly. Pre‑production samples and final‑batch inspections are fully implemented.
Q6
Do you have quality certifications?
Yes. We hold US Design Patent, EUIPO and UK design certificates. Our kitchenware goods meet CE and FDA requirements for food‑contact safety.
Q7
What are your accepted payment terms?
Please contact our sales team to discuss available payment arrangements for bulk and custom projects.
Q8
How can we start an inquiry or project?
Send us your product requirements, drawings, or target quantities. Our team will evaluate and provide a prompt quotation.
Direct Business Line: (+86) 18857927026
Email: [email protected]
Email: [email protected]