We strive to provide the best products and customer service. In the event that you are not satisfied with your purchase, please refer to our return policy below:

Damaged or Broken Products

If you receive products that are damaged or broken, please follow these steps:
1.Take clear pictures or videos of the damaged items.
2.Send the media to our customer support email: service@daqida.com.
3.Once we verify the condition of the products, we will offer you a refund or replace the products at no additional cost to you.

Return Shipping

We do not require you to return broken or damaged products; only verification through pictures or videos is necessary.

Refund Process

Refunds will be processed to your original payment method within 5-10 business days once the return is verified.